Customer
Beam Suntory is the world's third-largest premium spirits company, home to iconic brands such as Jim Beam, Maker’s Mark, Courvoisier, Suntory, Knob Creek, Laphroaig, Bowmore, Canadian Club, Hornitos, Sauza, Roku, and many more.
Challenge
Beam Suntory manages hundreds of products and thousands of bottle variations (including sizes, label variations, etc.) across dozens of brands. Managing product images, approved language, product SKUs, labels, recipes, and cut sheets was a massive and inefficient ongoing effort. Beam wanted a unified solution that could be the single source of truth for marketing and product data that everyone—from marketing teams to sales reps, retailers, and distributors—could access to easily get information.
Solution
The client needed a product information and digital asset management platform with interfaces that were extensible, flexible, and easily customizable. Pimcore was a natural fit. We started by helping the client build a proof of concept with some test data—stakeholders were thrilled with the results. From there, we implemented a full PIM / MDM / DAM solution with many integration points to other systems.
On the front end, we created multiple experiences for multiple user types. One of the outputs was a web portal for online retailers with easy access to brand logos, bottle photos, descriptions, bottle size info, etc. With Pimcore, that was straightforward. We also created interfaces for easily creating, customizing, and accessing learning guides, portfolio guides, and sell sheets for sales reps and marketing teams. The solution continues to expand as we migrate more data from additional brands and regions and customize outputs for additional audiences.
Results
The final result was a single source of information for each brand and each brand’s products. No matter where this data is being disseminated—whether to the brand website, a distributor sales sheet, a retail site, or a brochure—it all comes from the same place: Pimcore. Everybody knows where to find it. It’s there, it’s consistent, and it’s dynamically distributed through all the different output channels.