Customer Stories

Replicator began as a way to help a lean marketing team produce more on-brand collateral, and evolved into a full AI document platform: a brand repository, a versioned templating engine, and an LLM assistant that designs layouts and drafts copy, all feeding one editor where a human finishes the document by clicking into the page and typing.

For more than a decade, Lightning Jar has been the primary digital agency of record for SecureLogix, delivering a unified stack: marketing site, partner portal, knowledge base, and a custom LLM-powered brand operating system that helps a lean team outperform larger competitors.

Under Title VI, transit agencies must provide meaningful access for riders with limited English proficiency, and an upcoming audit put a date on it. While CCRTA evaluated enterprise localization platforms with recurring five-figure fees, Lightning Jar built translation into the site's own rendering pipeline: every page in fourteen languages, stop and route names protected, downloadable translated schedule PDFs for every route, and one-time translation compute of a few dollars per language.

PetroSkills sells training, not widgets: self-paced e-learning alongside scheduled in-person and virtual courses with real dates, locations, instructors, and limited seats. Lightning Jar built their e-commerce platform on OpenDXP with a Vue frontend and a bespoke dual-checkout workflow, integrated with the client's custom ERP so that buying a scheduled course doubles as attendee registration.

The Corpus Christi Regional Transportation Authority needed more than a website refresh: WordPress had become a security liability under constant automated attack, an accessibility sore point, and a ceiling on custom features. Lightning Jar rebuilt the platform on SvelteKit and Hygraph with a serverless architecture, and delivered a real-time bus tracker built on open GTFS data for a fraction of the cost of turnkey transit systems.

Lightning Jar has served as Sage Energy Holdings' long-term digital partner since 2021, growing from a single website engagement into an integrated brand and technology system that spans four trading divisions, a full corporate website, a self-service email signature platform, brand collateral, and the launch of an entirely new company. The result is one coherent brand that carries very different businesses (from natural gas to carbon markets) while a lean team keeps everything consistent across offices and channels.

TransTrack Systems brought in Lightning Jar to modernize the look, feel, and interaction design of its Enterprise Asset Management (EAM) tool as the product moved into a new cloud-based platform. In a fast, tactical engagement, Lightning Jar delivered a reusable design system and style guide, static mockups, and working code-based prototypes, giving TransTrack's engineering team a clean, consistent foundation to migrate the EAM tool onto and a pattern library to carry across the rest of the TransTrack ecosystem.

Northgate González Market brought in Lightning Jar as its UX strategy and design partner for an ambitious wave of in-store digital initiatives: a customer financial-services platform, a produce supply-chain tool, and self-service ordering kiosks. Across all three, Lightning Jar owned the research, experience strategy, and design, then handed development-ready specifications to Northgate's engineering and platform teams to build. The work paired deep, on-the-ground research in Northgate's stores with rigorous interaction design, so that technology built for a largely Spanish-speaking, family-oriented customer base felt effortless and welcoming.

Lightning Jar has been Zenith Energy Terminals' digital partner since the company's earliest days, designing and building its corporate web presence in 2014 and evolving it ever since. Over roughly a decade the relationship has grown from a single responsive website into an integrated program of work: a multi-region corporate site spanning North America and Europe, ongoing content and SEO, the digital expression of Zenith's ESG story, award-quality sustainability reports delivered as both interactive web experiences and print, and, most recently, a modern monorepo platform that unifies the site and reports on one shared codebase.

MediaScience set out to launch Hark (HARK Connect), a new software product that modernizes qualitative research, and it needed to go to market on an unusually tight timeline. Lightning Jar served as the UX, design, and front-end build partner: designing and building the marketing site and launch collateral, and then designing and building the customer-facing product experience, from self-onboarding to dashboard to payment. Working alongside MediaScience's own product team, Lightning Jar delivered a polished, self-serve SaaS experience fast enough to debut at an industry conference.

Baloo Living had a beautiful product and a founder with a genuine mission, but it was launching into a crowded weighted-blanket category where nearly every competitor promised the same thing. Lightning Jar partnered with Baloo to define what the brand truly stood for: running founder and customer research, then building a complete brand strategy (positioning, brand idea, mission, values, differentiators, and a manifesto), along with a personal brand for the founder. Follow-on work extended that foundation into tone of voice, messaging and content strategy, and a five-year vision, giving a young wellness company a clear, ownable identity to grow from.

Rigby Home is a direct-to-consumer tableware brand, a curated collection of beautifully designed, functional pieces handcrafted in Portugal, created for people making a home that is authentically their own. Ahead of its launch, Rigby partnered with Lightning Jar to turn a strong brand idea into a brand that could actually go to market: a clear positioning, a distinctive tone of voice, and a messaging and content strategy ready to carry the brand into the world. The result gave a young company something rare in a crowded, picture-perfect category: a point of view, and a voice bold and real enough to cut through.

Blue Duck Scooters was a San Antonio-born dockless electric scooter company, one of the early entrants in a fast-moving, crowded micromobility category. Ahead of its launch, Blue Duck partnered with Lightning Jar to build the brand: a positioning and messaging platform, a distinctive rebel-spirited personality, and a bold, unconventional teaser and launch campaign built around the idea of "Fly Wild." The goal was not to look like another scooter startup, but to arrive with a point of view strong enough to stand out in a category racing to commoditize itself. Lightning Jar later returned to help evolve the brand's visual identity as the company matured.

Zenith Capital Partners, an energy-focused investment firm, needed a website and brand presence that matched the caliber of the deals and investors it works with. Lightning Jar designed and built a modern, secure, custom website: refreshing the firm's logo and branding, creating a documented design system, writing the messaging, and integrating a clear path to the investor portal. Then it extended the brand into everyday collateral with a self-service email signature system and a branded presentation template. The relationship has since continued into a modern rebuild of the site on a current web stack.

For more than seven years, Lightning Jar has served as the Pimcore partner behind the data that powers a leading college-search platform: first for Cappex, and then, without missing a beat, for EAB after it acquired the company. Lightning Jar helped stand up a Pimcore-based Product Information Management (PIM) system as the single source of truth for the platform's colleges, high schools, and scholarships, then built a repeatable, carefully controlled data-import process and provided the ongoing support, customization, and platform upgrades to keep it running. It's the kind of behind-the-scenes engineering partnership that quietly keeps a data-driven product accurate and current, year after year.

BlueLine Rental, one of the largest construction and industrial equipment rental companies in North America, set out to modernize how customers do business with it online. Over several years, Lightning Jar served as the architect behind that transformation, designing and building not a single project but an interconnected ecosystem: a strategy and research foundation, a unified cloud architecture tying together BlueLine's rental and CRM systems, a product-information backbone for its equipment catalog, a responsive commerce website, a location finder and local-search program, quoting and sales tools, and a customer mobile/web app. The guiding principle throughout was "one platform, many channels": a single, extensible foundation that many customer experiences could be built on.

Lightning Jar has been the Pimcore partner behind the product data of a beloved baby and children's products brand since 2018, through two identity changes and a change of ownership. The work began with i play, Inc., continued after the company rebranded to Green Sprouts, and continues today under O2C Brands, which acquired Green Sprouts in 2023. Across all of it, Lightning Jar built and supported a Pimcore PIM as the single source of truth for the brand's product content and digital assets, trained the client's own team to work in it, kept the platform current, and most recently helped migrate the brand's product data into its new parent company's systems.

Avaya is one of the world's leading enterprise communications companies, and Avaya.com is a sprawling global website serving prospects and customers across a vast portfolio. For years, Lightning Jar served as Avaya's digital agency of record, partnering closely with Avaya's marketing and IT organizations to reshape Avaya.com around the company's strategic shift from selling products to selling solutions and cloud. The relationship was expansive: strategy and roadmap, homepage and navigation redesigns, solution-finding and cross-sell tools, case studies, blog and video experiences, partner and live-chat tools, commerce and purchase-journey design, and a continuous cycle of analytics and optimization.

We helped the Suntory Group architect and deploy a Pimcore MDM / PIM / DAM solution to manage products, product data, images, labels, recipes, and marketing content for hundreds of products and thousands of product variations across languages and regions.

Space Racers is an animated preschool series about a crew of young spaceship cadets, created to teach space science to young children, that came to US public television and broadcasters around the world in 2014. Lightning Jar designed and built the show's digital home, SpaceRacers.org, as one of its earliest Pimcore implementations. The result was a colorful, video-rich, responsive website with two distinct experiences, one for kids and one for parents and educators, built with young children's safety in mind, launched in step with the show's television debut, and supported and grown afterward.

United Rentals is the largest equipment rental company in the world, and its digital front door, UnitedRentals.com, was one of the most ambitious enterprise web platforms in its industry. Beginning in 2011 and launching in 2012, Lightning Jar helped build the site on Pimcore, understood to be the first commercial Pimcore implementation in North America, and then served as United Rentals' digital partner across many years and many projects that followed. Along the way, the work helped bring a true e-commerce experience to a traditional, relationship-driven B2B category for the first time.